Entrepreneurs Scootours Denver 3

Published on April 10th, 2014 | by Ryan Estes

Scootours

Scootours Denver 4

Scootours Denver

I bought an electric scooter in sixth grade. Bankrupted me. Zac Efron

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Scootours Denver 6

Notes with David

Established March 16 2013

  • Westword Best of Denver 2014 “Best Scooter Tour”
  • Yelp – Five Star rating
  • Trip Advisor – Five Star rating
  • Ranked 6 of 67 Activities in Denver on TripAdvisor.com

Please describe a typical workday.

We rent scooters to people in Denver. Sometimes, we take them on guided tours on scooters also. Throughout the day, we take reservations, greet guests and teach them how to ride scooters, and send them on their way to Red Rocks Amphitheater, Denver sights, or our great neighborhoods. Upon the return of the scooter, we give it a safety inspection and refresh it.

What skills are required in your position on a day-to-day basis?

Balance. No, literally, balance.

What parts of your job do you find most challenging?

Very seldom do we run across someone who tries to rent from us who does not meet our five requirements. That creates a problem. Our requirements are 1) Valid driver’s license, 2) 18 years old or older, 3) debit or credit card, 4) Able to ride a bicycle and 5) Not intoxicated. The first three are pretty clear. Renters try to fake the last two. We can’t tolerate faking.

What do you find most enjoyable?

Our slogan is “You’re cuter on a scooter.” When people first ride our scooters, they get a wide ear-to-ear grin that conveys pure joy and excitement. They love it. Usually, it is accompanied by a little-girl giggle.

Are there any negatives to your job?

Renters need to be back by 8pm. We refresh scooters after they return. That means sometime after 8pm and before the next morning’s 9am renters, we need to get them taken care of. This isn’t the most desirable obligation on a fun evening.

How many hours do you work in a typical week?

It’s not work.

Which seasons of the year are toughest in your job?

Winter. Duh. During the winter we provide gloves and hand warmers for our renters. Still, the slightly more adventurous spirit required to ride in winter combined with the unpredictability of the weather mean we don’t have as many customers in the winter. Nonetheless, we have been open more than a year and we have had renters every month.

How would you describe your business culture?

Infectiously adventurous. We are meticulous about safety, but we like our renters to GO GO GO! We love introducing people to scooters and to Denver.

How much do you work at home?

Yeah, this is a problem. We like to take a lot of photos. At night, we collect those and send them to our customers and we charge their credit cards and we send them personalized thank-you emails.

How much vacation do you take? 

We haven’t had enough business to afford to hire someone to run our business while we are gone. We hope our summer this year is far busier.

How did you get into your line of work?

It seemed like fun. We bought some scooters and jumped in.

What did you think you were going to be when you grew up?

Don’t laugh. When I was four, I thought the luckiest guy in the world was the guy who got to grab ahold of the vertical bar on the truck and hop on the back and ride to the next house. It didn’t really occur to me that the cans they picked up and threw in the truck didn’t smell very nice.

What lessons has your work life taught you?

Career means different things to different people. I see friends who are oil company executives who have huge incomes and accumulated assets. I’d like those things, but not having a boss is its own reward.

When do you plan on retiring?

I would love if I could retire several times in my life. I have retired in the past in a way. On two occasions, I have taken long times between projects and not worked. I have loved those times, but I wouldn’t want them to go on too long. I want to pick up the next project after awhile.

Did you enjoy school?

While getting my engineering degree, I thought I was working kind of hard, especially compared to some of my classmates with other majors. Then I started work at an international consulting organization and I realized I did more work in a day or two than I did all week in school. I think I should have realized in school how good I had it.

What kind of student were you?

Excellent test taker. Pretty good student. I went to a selective college and there were many, many better students than me.

How would your classmates remember you?

Well, the money I owe them probably keeps me kind of fresh in their minds. Seriously, though, I went to school so long ago that all memories are getting kind of foggy. What’s the expression? “The older I get, the better I was.”

Was there a teacher or teachers who had a particularly strong influence on your life?

My wife is a teacher. Influence is too mild a word. She gives me energy when I see how inspiring she is to elementary school kids who suddenly discover something.


 

Quiz Time with Sev

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Scootours Ryan Estes

Topics

Red Rocks - 96%
Alameda - 90%
Guiness Book of Records - 94%
Competitive Eating - 98%
Beat tours - 86%
Giants - 94%

Summary: You're cuter on a scooter.

100%

Fun


User Rating: 4.8 (2 votes)

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About the Author

I am a reader of bedtime stories, Brazilian jiu jitsu player, sportsman, volunteer, and friend. Hosting the Denver Business Podcast has revealed that I'm not alone in the pursuit of profit and purpose. Current obsessions include nootropics, fingerstyle blues, and simulation hypothesis. I book speaking engagements on occasion, but I prefer listening engagements. If you are interested in being featured as a guest on our show please email l i v e @ d e n v e r b u s i n e s s p o d c a s t . c o m



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